Customer Support
We're here to help. Find answers to common questions or reach out to our support team.
Order Information
Track your orders, view order history, and manage your purchases from your account dashboard. Orders are typically processed within 1-2 business days.
Returns & Exchanges
We accept returns within 30 days of delivery. Items must be unused, in original packaging with all tags attached. Visit your orders page to initiate a return.
Payment & Security
All transactions are secured with industry-standard encryption. We accept major credit cards, debit cards, and digital payment methods. Your payment information is never stored on our servers.
Shipping Information
Standard shipping takes 5-7 business days. Express shipping options are available at checkout. Track your shipment anytime from your orders page.
Frequently Asked Questions
How do I track my order?
Once your order ships, you'll receive details via email. You can also track your order by logging into your account and visiting the Orders section.
What is your return policy?
We offer a 30-day return policy on most items. Products must be unused, in original condition, and in original packaging with all tags attached. Some exclusions may apply.
How long does shipping take?
Standard shipping typically takes 5-7 business days. Express shipping options (2-3 business days) are available at checkout for an additional fee.
Do you ship internationally?
Currently, we only ship within India. International shipping may be available in the future. Please check back for updates.
Still Need Help?
Our support team is ready to assist you with any questions or concerns.
Email us at:
support@224dot.in